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Page.Guru Support

Hosting Nation is here to help! Check the FAQ, submit a ticket, or give us a call.

Page.Guru support is provided by Hosting Nation.

Browse the FAQ below, submit a ticket, or give us a call.

Call toll free 888 558 4678

Office Hours are 9:00AM to 5:30PM Pacific Monday to Friday

Submit a ticket

Our ticketing system tracks your question and informs you as soon as you have a response.

Where do I go to configure my website?

The link to configure your website is included in your Page.Guru welcome email. You can always get there by typing your domain name, followed by “/setup.php” into your browser’s address bar. For example, if your website’s domain is http://coffee-demo.page.guru/, you would put http://coffee-demo.page.guru/setup.php in your browser’s address bar. This would take you to the login for your Page.Guru Admin area.

I added a Facebook post. Why isn’t it showing on my website?

Page.Guru checks your Facebook page for new content once every hour. This is to ensure your website loads as quickly as possible. You can force Page.Guru to check your Facebook page for new content by logging into your Page.Guru Admin, and clicking the Clear Cache button on the content tab.

Can I leave out a Facebook post I don’t want on my website?

Yes. There is an Exclusions area on your blog page settings where you can select as many Facebook posts as you want to exclude from your blog page.

Can I customize the design of my website?

Yes. Page.Guru was built to get a site up and running as quickly as possible using a pre-built template. That being said, if you know HTML and CSS, you can easily customize your Page.Guru template. For details on how to do this, visit our customization page.

How do I create a Facebook Page?

Facebook Pages are for businesses, brands, organizations and public figures to share their stories and connect with people. Like profiles, Pages can be customized with stories, events and more. People who like or follow a Page can get updates in the News Feed.
To create a Page, login to your normal Facebook then:
  1. Go to facebook.com/pages/create.
  2. Click to choose a Page type.
  3. Fill out the required information.
  4. Click Continue and follow the on-screen instructions.
Note: Anyone can create a Page, but only official representatives can create a Page for an organization, business, brand or public figure.

Are there additional costs?

Page Guru comes with the website and a chosen sub domain page name like  businessname.page.guru included.

That said, many people like to use an official domain name such as a .com or .ca etc  You can use a domain you already have bought somewhere else, or by a new one from us. Other than a new domain name you might wish to buy, everything else is included in your monthly rate.

Support Included?

Yes! Page Guru is supported by Hosting Nation support dept. Any questions or issues you have may be directed to Hosting Nation support.

Telephone: 888.558.4678
Email: support@hostingnation.ca
Help Center: https://help.hosting-nation.com/hc/en-us

How do I do change the template (theme) for my website?

To change the template for your Page.Guru website, login to your site administration area.  On the setup tab, scroll down to the area titled “Website Template”. Click the checkbox next to the template you’d like to use. A preview will appear below the template selection area. Click the “Update” button at the top or bottom of the page to save your changes. Once saved, reload your website and see it with the newly selected template.

What about Refunds?

Page Guru only bills for monthly service and may be cancelled at anytime. Unless someone stole your credit card and used it to buy a Page Guru, refunds are not really applicable.

Can I change Plans or cancel at any time?

Yes! Page Guru is a hosting service provided by Hosting Nation. Upgrading to another hosting account with us is possible. Contact our support dept if you require more info.

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